Welcome to the Rentacar SAF Website

This page contains all important information about how we process your personal data, how we use cookies, and the cases in which we disclaim liability.
By using our website or services, you confirm that you are familiar with these policies and that you accept them.

1. Privacy Protection and Processing of Personal Data

Rentacar SAF respects the privacy of its users and is committed to processing all collected data in accordance with the Law on Personal Data Protection of Bosnia and Herzegovina and relevant European regulations (GDPR, where applicable).

1.1. Types of Data We Collect

We collect data solely for the purpose of providing and improving our services:

a) Data Collected via the Website

  • First and last name, phone number, email address, and other information voluntarily provided via contact forms or reservations

  • Technical data such as IP address, browser type, operating system, date and time of visit

  • Data collected via cookies and analytical tools (Google Analytics or similar tools)

b) Data Collected During Vehicle Rental

  • Personal identification documents: ID card or passport number, driver’s license number, expiration date, and issuing country

  • Contact details (phone number, email address, residential address)

  • Reservation, contract, deposit, and payment information

  • Vehicle usage records (rental period, pickup and return dates, mileage condition, etc.)

1.2. Purpose of Data Collection and Processing

The collected data is used exclusively for:

  • Concluding and fulfilling vehicle rental contracts

  • Communication with users (confirmations, changes, notifications)

  • Compliance with legal and tax obligations

  • Improving the security and quality of our services

  • Protection of property, interests, and safety of users and the company

Rentacar SAF will not use your data for marketing purposes without your explicit consent.

1.3. Data Storage and Protection

  • All data is stored in secure digital systems and/or locked physical premises

  • Access to data is restricted to authorized Rentacar SAF personnel only

  • Digital data is protected through encryption, backups, and firewalls

  • Physical documentation is destroyed or archived in accordance with legal retention periods

  • Data is stored only for as long as necessary to fulfill legal and contractual obligations

1.4. Data Sharing

Your data is shared only in the following cases:

  • With official authorities when required by law (e.g. police, courts, tax authorities)

  • With insurance companies or service providers in case of accidents or vehicle damage

  • With financial institutions (e.g. banks, payment processors)

  • With technical partners responsible for website or hosting maintenance, under strict privacy obligations

Under no circumstances does Rentacar SAF sell, rent, or transfer personal data to third parties for commercial purposes.

1.5. Your Rights

Users have the right to:

  • Request access to their personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of data (“right to be forgotten”), in accordance with the law

  • Restrict or withdraw consent for data processing

  • File a complaint with the competent personal data protection authority

To exercise these rights, you may contact us at: admin@cyber-reach.co

2. Cookie Policy

Our website uses cookies to provide a better user experience, analyze traffic, and improve functionality.

2.1. What Are Cookies?

Cookies are small text files stored on your device by your browser when you visit a website.
They allow us to recognize your browser during future visits and tailor content to your needs.

2.2. Types of Cookies We Use

  • Necessary cookies: enable basic website functionality (e.g. contact forms, security)

  • Analytical cookies: help us understand how visitors use the website

  • Marketing cookies: used only with your consent to display relevant advertisements

2.3. Cookie Management

Users can accept or reject cookies at any time through their browser settings.
Disabling cookies may limit certain website functionalities but will not prevent basic access to content.

3. Disclaimer

The content published on the Rentacar SAF website is for informational purposes only.
We strive to ensure all information is accurate and up to date, but we do not guarantee its completeness, accuracy, or reliability.

3.1. Limitation of Liability

Rentacar SAF shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of information on this website or from the services provided.
Users assume full responsibility for using the information and services at their own risk.

3.2. Third-Party Links

Our website may contain links to external websites for additional information.
We do not control the content of these websites and assume no responsibility for their accuracy or privacy policies.

4. Contact Information

Rentacar SAF
Address: Sarajevo, Bosnia and Herzegovina
Email: rentacar.saf@gmail.com
Website: https://rentacar-saf.com

For any questions regarding privacy, cookies, or the use of our services, feel free to contact us using the details above.